Team Lead, System Administration

Jalan Sultan Azlan Shah
Posted 1 month ago

Job Summary:

As System Administration Team Lead, you are responsible to oversee and maintain data center facility, server and security infrastructure. Plan and implement its related project as well as providing support to the team on the day-to-day operations and ensuring the infrastructure are in optimal performance.

Evaluates current, ongoing, and future infrastructure needs; and recommends changes. Develops and implements department strategic plans, processes, and procedures; and enhances the integration between the team and other departments.

Job Responsibilities:

  • Assume leadership role in managing day-to-day Team’s operation.
  • Provide System Administration for on premise and cloud servers.
  • Respond to and resolve request/issues assigned through the ticketing system and ensure Team SLA is met.
  • Prepare and present project proposal for new initiatives.
  • Prepare business write-up for all maintenance support contract and ensure timely renewal.
  • Develop and implement project plans, risk assessments and contingency plans.
  • Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment.
  • Proactively monitor the performance, manage and maintain datacenter facility, server, storage, backup and system security.
  • Maximize the performance and improve the resilience of server operations by proactively monitor the performance, troubleshooting problems and outages, root cause analysis and implement permanent solutions, scheduling upgrade activities and capacity planning.
  • Define and document SOP, best practices, detailed system infrastructure designs, configurations and other related documentations.
  • Ensure the security of the system infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance that in line with IT security policy.
  • Provide after-hours support for infrastructure related emergencies as well as maintenance.
  • Assist with vendor evaluation, recommendation and negotiations.
  • Manage vendors and ensure services deliverable.
  • Coach, guide and train the team members on existing and new support scope/skillset.
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the system infrastructure.
  • Collaborating with other departments to support the organization’s cybersecurity framework.
  • Any other duty & responsibility which the company may assign from time to time.


  • Bachelor’s degree in computer science (or related area) preferred.
  • At least 3 Year(s) experience working as team leader in managing team members to s enterprise IT operation.
  • Professional certification will be an added advantage.
  • Experience with server administration and cloud technology preferred.
  • Good business writing and presentation skills.
  • Critical thinking and attention to detail.
  • Excellent analytical and problem-solving skills, team player, result oriented, self-motivated, good interpersonal skills, flexible and independent.
  • Enthusiasm for continual leaming. as well as able to contribute to team development.
  • Team player who can perform under pressure and tight deadline.
  • Ability to implement, administer, and troubleshoot Windows, Linux, Server Virtualization, DNS, Backup, Storage, End Point Security Suite and etc. as a leader.
  • Flexible and able to adapt to a rapidly changing environment. Organizes own workload, sets priorities and works within deadlines and provide timely status updates.

* Only shortlisted candidates will be notified.

Job Features

Job CategoryInformation Technology
PDPAThe Personal Data Protection Act 2010 (hereinafter referred to as “the Act”), which regulates the processing of personal data in commercial transactions, applies to Tan Chong Motor Holdings Berhad (“TCMH”), Warisan TC Holdings Berhad (“WTCH”) and APM Automotive Holdings Berhad (“APM”) and their respective subsidiaries (collectively referred to as “the Group” or “our”, “us” or “we”). For the purposes of this Notice, the terms “personal data” and “processing” shall have the same meaning as prescribed in the Act. 1. The Group respects the privacy of your personal data and is committed in ensuring the confidentiality, protection, security and accuracy of your personal data made available to us. This written notice serves to inform you the purposes prescribed in paragraph 3 of this Notice that your personal data are being processed, by or on behalf of the Group in connection with your application for employment and, if applicable, your terms of employment with the Group. 2. The personal data processed by us may include name, national registration identity card number, contact number, address and photograph(s) including your sensitive personal data such as your religion, health condition and criminal record (if any), provided by you in the documents as prescribed in paragraph 4 of this Notice. 3. We are processing your personal data, including any additional information you may subsequently provide, for the following purposes (“Purposes”): (a) processing your application for employment with us; (b) assessing your application and your suitability as our employee; (c) performing your contract of service with us; (d) personnel administration; (e) training, personal development and management purposes; (f) providing you benefits as our employee including insurance cover; (g) conducting our internal activities, market surveys, trend analysis research, salary surveys and auditing; (h) conducting analytics and providing the same to governmental bodies and other agencies; (i) facilitating or enabling any checks that we conduct or by any third party or by credit reporting agency on you from time to time; (j) corporate exercise undertaken by us; (k) performing such other contracts as you may have entered with us; or such other purposes as may be related to the foregoing. 4. The personal data processed by us include all information contained in our Employment Application forms as well as other information we may obtain about you, including but not limited to from oral or written communications, documentation relating to training and development and all other employment related forms. 5. You may access and request for updating and correction of your personal data and to contact us with any enquiries or complaints in respect of your personal data as follows: Designation of the Contact Person : Group Human Resources or your HR representatives Telephone No. : 03-2788 3177 E-mail address : In accordance with the PDPA, we may refuse to comply with your request for access or correction to your personal data and if we refuse to comply with such request, we will inform you of our refusal and reason for our refusal. 6. Your personal data may be disclosed to companies within the Group (including the Group and any subsidiaries, associated, related and affiliated companies of members of the Group), business partners, all governmental and/or quasi-governmental departments and/or agencies, regulatory and/or statutory bodies, such as but not limited to the Inland Revenue Board, the Employees’ Provident Fund Board, the Social Security Organisation and Bank Negara Malaysia, any healthcare professionals or hospitals, our auditors, our banks, business partners and/or service providers and any other third party that you have requested or authorized us to disclose your personal data for the above purposes or any other purposes directly related to any of the Purposes. 7. It is obligatory that you supply us with all the information described in the Employment Application Form and any other employment related forms. If you fail to supply the said information, we will be unable to consider your application. 8. Your personal data may be transferred to a place outside Malaysia. 9. You are responsible for ensuring that the personal data you provide us is accurate, complete and not misleading and that such personal data is kept up to date. 10. We may request your assistance to procure the consent of third parties whose personal data is provided by you to us and you agree to use your best endeavours to do so. 11. In the case of an application for employment with us, if your application is unsuccessful, we will keep your information for a reasonable period in accordance with legal requirements and for our own administration purposes. We or our business partners may also contact you if other job opportunities arise in the future. 12. In the event of any inconsistency between the English version and the Bahasa Malaysia version of this notice, the English version shall prevail over the Bahasa Malaysia version.

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