Confidentiality and Protection Against Detrimental Action
You are encouraged to provide your identity when a report or disclosure is made to facilitate easy follow-up and clarifications if and when required. Under the Company’s Special Complaints Policy, your identity and information received shall be kept confidential. The Company will not tolerate any detrimental action against you and will take appropriate action to protect you if you raise the concern in good faith. Any party that takes any detrimental action against the person who has reported any improper conduct in good faith may be subjected to appropriate disciplinary action, up to and including dismissal or legal action, where applicable.
Acting in Good Faith
However a person who files a complaint concerning an improper conduct must be acting in good faith and have reasonable grounds for believing the information disclosed is true. Any allegations that proved to have been made with malicious intent will be subjected to appropriate action, up to and including legal actions, where applicable.