MERTZYU AUTO NISSAN 3S CENTRE OPENS IN KOTA KINABALU
KOTA KINABALU, 15 January 2016 – Mertzyu Auto Sdn Bhd, an authorised dealer of Edaran Tan Chong Motors Sdn Bhd (ETCM) officially launched its first 3S dealership today in Kota Kinabalu, Sabah.
Mertzyu Auto Nissan 3S Centre makes history as a first-of-its-kind ‘hybrid’ 3S centre, representing the first collaboration between Tan Chong and its dealer as the first fully operational sales, service and spare parts centre, with Mertzyu Auto operating the sales of Nissan cars and Tan Chong Ekspres Auto Service (TCEAS) operating after sales and parts.
Exterior of Multiway Auto Sdn Bhd Kota Kinabalu
The 3S Centre covers a total area of 40,000 square feet. The Showroom has the capacity to display up to six (6) cars at a time and is manned by 11 professional sales advisors. There are five (5) service bays at the Service Centre, which is able to accommodate up to 30 cars a day at full operation with six (6) trained technicians and four (4) service advisors.
Mr. Oi Thiam Seng, Managing Director of Mertzyu Auto Sdn Bhd said, “The opening of this 3S Centre marks a milestone for Mertzyu Auto since our first Nissan dealership 12 years ago. With an investment of about RM 1.5 million, this is a one stop centre that offers ease and convenience to customers to test drive a range of Nissan models, get them serviced and obtain spare parts – all under one roof. We are proud and delighted to be working together with Tan Chong and Nissan, and we look forward to a strong partnership that will benefit both parties and our customers.”
Mertzyu Auto Nissan 3S Centre adopts Nissan’s Global Retail Visual Identity standards to offer the convenience of a full 3S quality services as well as maintaining customer care.
Additional facilities include car wash and grooming service, vehicle insurance purchases and renewals, an indoor air-conditioning delivery bay, and a lounge with refreshment bar as well as WiFi connectivity for the convenience of customers.
(From Left to Right): 1. Mrs. Oi 2. Mr. Oi Thiam Seng (阮添成先生), Managing Director, Mertzyu Auto Nissan 3S Centre 3. Mr. Christopher Tan (陈国樑先生), Senior General Manager, Edaran Tan Chong Motor Sdn Bhd 4. Mr. Michael Yao (姚祖瑋先生), Senior General Manager, After Sales, Spare Parts & Workshop, Edaran Tan Chong Motor Sdn Bhd
Speaking at the launch, Mr. Christopher Tan, Senior General Manager of ETCM explains that the Group has been aggressively expanding the network in East Malaysia over the past two years.
“The East Malaysia market is very important to ETCM. We currently have 14 branches and dealerships in East Malaysia – with three (3) 3S Centres in Sarawak, and four (4) 3S Centres in Sabah. The Mertzyu Auto Nissan 3S Centre reaffirms our commitment to meet consumer requirements by offering a strong and attractive line-up of Nissan models covering all product segments for both passenger and commercial vehicles as well as maximizing customer satisfaction by delivering excellent aftersales service to our customers,” he said.
Mertzyu Auto is part of a 20-strong group of Tan Chong’s Nissan dealers around the country, with additional dealerships planned for 2016.
Operating hours for the Mertzyu Auto Nissan showroom is from 8.00am to 9.00pm every Monday to Saturday, and 9.00am to 5.00pm every Sunday and Public Holidays. The TCEAS service centre is open from 8.30am to 5.00pm every Monday to Saturday.
For appointment, customers can call the Mertzyu Auto Nissan 3S Centre at 088-217 989 or 088-219 979. For more information, contact Nissan Customer Care Centre Hotline at Toll FREE 1800-88-3838 or log on to www.nissan.com.my MERTZYU AUTO NISSAN 3S CENTRE OPENS IN KOTA KINABALU